Privacy Policy – House Clearance Removals
How we handle and protect your personal data at House Clearance Removals.
At House Clearance Removals, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data.
1. Information We Collect
We may collect the following information when you contact us via our website form or by phone:
- Name and contact information (phone number, email address).
- Details of the property or items requiring clearance/removal.
- Address of the site where work is to be carried out.
2. How We Use Your Data
The information we collect is used solely to provide you with our services, including:
- Providing accurate quotes for clearance or removals.
- Scheduling and carrying out agreed-upon work.
- Internal record keeping for accounting and tax purposes.
- Communicating with you regarding your booking.
3. Data Sharing and Security
We do not sell, distribute, or lease your personal information to third parties. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical and electronic procedures to safeguard the information we collect online.
4. Legal Obligations
As a licensed waste carrier, we are required by law to keep Waste Transfer Notes for certain jobs. These documents may contain the address of the clearance but are only shared with the Environment Agency if legally requested.
5. Your Rights
You have the right to request details of personal information which we hold about you. If you would like a copy of the information held on you, or if you believe that any information we are holding is incorrect, please contact us at 07471 482409.
Have questions? Contact the Crew
